--- title: PAVF Welcome Page --- [![PAVF Transparent Logo](https://info.vbaplans.com/hs-fs/hubfs/PAVF%20Partner%20Landing%20Page/PAVF%20Transparent%20Logo.png?width=400&height=122&name=PAVF%20Transparent%20Logo.png "PAVF Transparent Logo")](https://www.vbaplans.com/about-us/vision-foundation/?hsLang=en-us) # Committed to Our Communities Making Eye Care Accessible Together ![pavf_lp-1](https://info.vbaplans.com/hubfs/pavf_lp-1.png "pavf_lp-1") ### Understanding the Vision Benefit Program The Pennsylvania Vision Foundation (PAVF) proudly works with VBA to administer its Benefit Program. The benefit program ensures that adults and children who qualify for this need-based program have access to receive quality eye care through local VBA providers. ### Who Qualifies for Our Benefit Program? An adult or child may be eligible for the program if they meet the following criteria: - Person lives in Pennsylvania; - A household income at 300% of the poverty level; - Underinsured for vision care. ### Best Practices For Enrollment The PAVF's partner organizations determine eligibility prior to enrolling members into the program. In general, the following frequencies are best practice.   - Adults may be enrolled for an exam and materials every 2 years - People with diabetes may be enrolled for an exam and materials annually - Children may be enrolled for an exam and materials annually Upon request, a person may be enrolled for an exam only or materials only.  ### How to Enroll #### Manual Enrollment  | Step | Details | | --- | --- | | 1. Getting Started  | Confirm eligibility for the adult or child for the program. | | 2. What You'll Need  | To submit enrollment to VBA, you will need to complete the [PAVF Enrollment Form](https://info.vbaplans.com/hubfs/PAVF%20Partner%20Landing%20Page/PAVF%20Enrollment%20Form%20Fillable%20(1).pdf) including the following enrollee information: - Name (First, Last, Middle Initial) - Address - Date of Birth  - Social Security Number If no social security number is available, VBA can assign a Member ID to be used in lieu of SSN. If your organization prefers to send a spreadsheet, please contact us for a standard format. Using a different format may increase processing time. | | 3. How to Submit | Email, fax or mail to: - [pavf@vbaplans.com](mailto:pavf@vbaplans.com) - 412-881-4898 - VBA 400 Lydia Street, Suite 300 Carnegie, PA 15106 | | 4. Processing Your Request  | VBA will process your request within two business days from the receipt of your request. Once VBA has processed your request, you will receive Vision Care Claim Forms for each enrollee. | #### Portal Enrollment  Some partners may be able to submit enrollment through VBA’s Benefits Administrator Portal. If your organization is trained to enroll this way, VBA can provide you with its [Benefits Administrator Portal User Guide](https://info.vbaplans.com/hubfs/PAVF%20Partner%20Landing%20Page%20and%20Email/Benefits%20Administrator%20Portal%20User%20Guide%20(1).pdf). Using the portal to manage enrollment is a faster way to manage enrollment. If your organization would like to enroll through the portal, contact us for access and training. ### Additional Resources   | ![Enrollment Form-1](https://info.vbaplans.com/hs-fs/hubfs/Enrollment%20Form-1.png?width=177&height=223&name=Enrollment%20Form-1.png) [![Enrollment Form](https://no-cache.hubspot.com/cta/default/4499753/9faa12cf-1245-4a9c-a55c-e747ce7be046.png)](https://cta-redirect.hubspot.com/cta/redirect/4499753/9faa12cf-1245-4a9c-a55c-e747ce7be046) | ![PAVF Guide](https://info.vbaplans.com/hs-fs/hubfs/Untitled%20design%20(8).png?width=184&height=223&name=Untitled%20design%20(8).png) [![PAVF Partner Guide](https://no-cache.hubspot.com/cta/default/4499753/e73b357c-f52f-47ba-85f7-3e841fadd997.png)](https://cta-redirect.hubspot.com/cta/redirect/4499753/e73b357c-f52f-47ba-85f7-3e841fadd997) | | --- | --- | | ![Benefit Summary](https://info.vbaplans.com/hs-fs/hubfs/PAVF%20Partner%20Landing%20Page/Benefit%20Summary.png?width=172&height=223&name=Benefit%20Summary.png) [![Benefit Summary](https://no-cache.hubspot.com/cta/default/4499753/bd39816e-5050-4eaf-9af0-4577afe59eaf.png)](https://cta-redirect.hubspot.com/cta/redirect/4499753/bd39816e-5050-4eaf-9af0-4577afe59eaf) | ![Member ID Card](https://info.vbaplans.com/hs-fs/hubfs/PAVF%20Partner%20Landing%20Page/Member%20ID%20Card.png?width=175&height=223&name=Member%20ID%20Card.png) [![Member ID Card](https://no-cache.hubspot.com/cta/default/4499753/c5f77136-da30-4cbb-a7cb-bf80dbd923ab.png)](https://cta-redirect.hubspot.com/cta/redirect/4499753/c5f77136-da30-4cbb-a7cb-bf80dbd923ab) | ### General Member Information #### Member ID Number Your enrollees will need a VBA member ID number to log in to the VBA Member Portal and to schedule an appointment with an in-network provider. - Typically, foundation members use a unique number assigned by VBA as a member ID instead of a social security number - To obtain an authorization and submit a claim, the provider will need: - The last four digits of the VBA Member ID - The member’s date of birth; - The member’s zip code. #### Member ID Cards VBA members do not need an ID card to receive services or materials from an in-network provider. Members are able to print a customized [VBA Member ID Card](https://info.vbaplans.com/hubfs/VBA%20Plans/Pdf%20Files/member-id-card-sheet1-23.pdf) from the VBA Member Portal.  #### What to Know When You Contact VBA You will be directed to VBA’s Client Relations Department. The department manages enrollment for VBA’s groups and can answer questions about eligibility, benefit usage and other group administration requests. When contacting VBA’s Client Relations Department, it is helpful to have your group’s information available so that they may serve you faster. This information should include: - The name of your organization; - The name of the administrator for your organization; - Your VBA Group Number; - Your VBA Subgroup Number. The Group Number for all PAVF partners is 2632.  Each PAVF partner is assigned a four-digit subgroup number. The subgroup number typically begins with a 0.  If you are contacting VBA about a member issue, it may take longer to process the request as the department will be coordinating with other subject matter experts within VBA. Please allow up to 2 business days for research and resolution. ### Contact Us VBA’s Client Relations Department is available Monday through Friday, 8:30 am to 4:30 pm ET. Phone – 1-800-432-4966 or 412-881-4900 x 3 (press 2 for PAVF) Fax – 412-881-4898 Email – [pavf@vbaplans.com](mailto:pavf@vbaplans.com) [![PAVF Transparent Logo](https://info.vbaplans.com/hs-fs/hubfs/PAVF%20Partner%20Landing%20Page/PAVF%20Transparent%20Logo.png?width=1640&height=500&name=PAVF%20Transparent%20Logo.png "PAVF Transparent Logo")](https://www.vbaplans.com/about-us/vision-foundation/?hsLang=en-us) Vision Benefits of America 400 Lydia Street, Suite 300 Carnegie, PA 15106 1-800-432-4966 ©2023 Pennsylvania Vision Foundation